How To Fix /SAPQUERY/BC_GLOBAL160 - Customer & is booked on flight & on & (booking number &)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPQUERY/BC_GLOBAL -

• Message number: 160

• Message text: Customer & is booked on flight & on & (booking number &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPQUERY/BC_GLOBAL160 - Customer & is booked on flight & on & (booking number &) ?

  The SAP error message /SAPQUERY/BC_GLOBAL160 typically indicates that there is a conflict or issue related to a customer booking in the system. The message suggests that the customer is already booked on a flight, and it provides details such as the flight number and booking number.
  Cause:
  
  Duplicate Booking: The customer is attempting to make a new booking while already having an existing booking for the same flight.
  Data Integrity Issues: There may be inconsistencies in the database or issues with how bookings are being processed.
  System Configuration: The system may be configured to prevent multiple bookings for the same customer on the same flight.
  
  Solution:
  
  Check Existing Bookings: Verify if the customer indeed has an existing booking for the specified flight. You can do this by searching the booking database or using the relevant transaction codes in SAP.
  Cancel or Modify Existing Booking: If the customer wants to change their booking, you may need to cancel the existing one or modify it as per their request.
  Review System Configuration: If this error occurs frequently and is not expected behavior, review the system configuration settings related to booking management to ensure they align with business requirements.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing bookings, such as SE16 for data browsing or SM37 for job monitoring.
  User Roles and Permissions: Ensure that the user attempting to make the booking has the necessary permissions to view and modify bookings.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.