How To Fix /SAPPO/TEST004 - Retry mode is only both

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPO/TEST -

• Message number: 004

• Message text: Retry mode is only both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPO/TEST004 - Retry mode is only both ?

  The SAP error message /SAPPO/TEST004 Retry mode is only both typically occurs in the context of SAP Process Orchestration (PO) or SAP PI (Process Integration) when there is an issue with the configuration of the retry mechanism for message processing. This error indicates that the retry mode is not set correctly, and it is expecting a specific configuration.
  Cause:
  
  Incorrect Configuration: The retry mode for the message processing might not be set to the expected values. The system is likely configured to allow retries in both synchronous and asynchronous modes, but the current settings do not reflect that.
  Message Processing Issues: There may be issues with the message itself, such as invalid data or connectivity problems, which could lead to the retry mechanism being triggered incorrectly.
  Version Compatibility: Sometimes, the error can arise due to compatibility issues between different versions of SAP components.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the Integration Directory in SAP PO/PI.
  Check the configuration of the communication channel and ensure that the retry mode is set to "Both" (i.e., both synchronous and asynchronous).
  If it is set to a different value, change it to "Both" and save the configuration.
  
  
  
  Review Message Logs:
  
  Check the message logs for any additional error messages or warnings that could provide more context about the issue.
  Look for any specific messages that indicate why the retry mechanism is failing.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by sending a test message through the system to ensure that the retry mechanism is functioning as expected.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for your specific version of SAP PO/PI for any additional configuration settings or troubleshooting steps related to the retry mechanism.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and logs, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Look for discussions in SAP community forums or other online resources where similar issues have been addressed.
  System Logs: Review system logs (transaction SLG1) for any related errors that might provide more insight into the problem.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPPO/TEST004 Retry mode is only both error message.