How To Fix /SAPPO/MSG228 - No hash key exists so not possible to refer to other orders

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPO/MSG -

• Message number: 228

• Message text: No hash key exists so not possible to refer to other orders

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPO/MSG228 - No hash key exists so not possible to refer to other orders ?

  The SAP error message /SAPPO/MSG228 No hash key exists so not possible to refer to other orders typically occurs in the context of SAP Project System (PS) or SAP Purchase Order (PO) management. This error indicates that the system is unable to find a hash key for the order you are trying to reference, which is necessary for linking or referring to other orders.
  Cause:
  
  
  Missing Hash Key: The hash key is a unique identifier that the system uses to manage and reference orders. If the hash key is missing, it could be due to:
  
  The order not being created properly.
  The order being deleted or archived.
  Data inconsistencies in the database.
  
  
  
  Incorrect Configuration: There may be configuration issues in the system that prevent the hash key from being generated or recognized.
  
  
  System Bugs or Issues: Sometimes, this error can arise from bugs in the SAP system or issues with the specific version you are using.
  
  
  Solution:
  
  
  Check Order Creation: Ensure that the order you are trying to reference has been created correctly. Verify that all necessary data has been entered and that the order is active.
  
  
  Recreate the Order: If the order is missing or corrupted, consider recreating it. This can help generate a new hash key.
  
  
  Check for Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the underlying tables for any inconsistencies related to the order.
  
  
  Review Configuration: Check the configuration settings in the SAP system related to order management. Ensure that all necessary settings are correctly configured.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ME23N: Display Purchase Order
  CJ20N: Project Builder
  SE11: Data Dictionary
  SE16: Data Browser
  
  
  
  Documentation: Review SAP documentation related to order management and hash key generation for more context on how these elements interact.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  
  By following these steps, you should be able to diagnose and resolve the error message /SAPPO/MSG228.