How To Fix /SAPPO/MSG010 - Error with key entry - refer to long text


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPPO/MSG -

  • Message number: 010

  • Message text: Error with key entry - refer to long text

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPPO/MSG010 - Error with key entry - refer to long text ?

    The SAP error message /SAPPO/MSG010 typically indicates an issue related to key entries in the SAP system, often in the context of Purchase Order (PO) processing or related functionalities. The specific cause and solution can vary based on the context in which the error occurs, but here are some general insights:

    Cause:

    1. Missing or Incorrect Data: The error may arise due to missing or incorrect entries in the key fields required for processing a purchase order or related documents.
    2. Configuration Issues: There may be configuration issues in the system that prevent the proper processing of the transaction.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action related to the key entry.
    4. Data Consistency Issues: There could be inconsistencies in the data that are causing the system to reject the entry.

    Solution:

    1. Check Long Text: The error message suggests referring to the long text for more details. You can do this by navigating to the message in the SAP GUI and checking the long text for specific guidance.
    2. Verify Key Entries: Ensure that all required fields are filled out correctly and that the data entered is valid. Check for typos or incorrect values.
    3. Review Configuration: If you have access, review the configuration settings related to the transaction or module you are working with to ensure everything is set up correctly.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
    5. Consult Documentation: Refer to SAP documentation or help resources for more information on the specific error and its context.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
    • Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.

    Always ensure to back up any critical data before making changes and follow your organization's protocols for troubleshooting and resolving SAP errors.

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