How To Fix /SAPPO/ACR078 - &1: RETRY class &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPO/ACR -

• Message number: 078

• Message text: &1: RETRY class &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPO/ACR078 - &1: RETRY class &2 does not exist ?

  The SAP error message /SAPPO/ACR078 &1: RETRY class &2 does not exist typically indicates that the system is trying to access a retry class that has not been defined or does not exist in the system. This error is often encountered in the context of SAP Process Orchestration (PO) or SAP Application Interface Framework (AIF) when dealing with message processing and error handling.
  Cause:
  
  Missing Configuration: The specified retry class (&2) is not configured in the system. This could be due to a missing entry in the relevant configuration tables or settings.
  Typographical Error: There may be a typo in the configuration where the retry class is referenced.
  Transport Issues: If the configuration was transported from another system, the retry class may not have been included in the transport request.
  System Upgrade: After an upgrade, certain configurations may not have been migrated properly, leading to missing classes.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant configuration area in SAP PO or AIF where retry classes are defined. Ensure that the retry class specified in the error message exists.
  You can check the configuration in transaction codes like SPRO or specific configuration transactions related to your implementation.
  
  
  
  Create Missing Retry Class:
  
  If the retry class does not exist, you may need to create it. This typically involves defining the class in the appropriate configuration area.
  Ensure that you follow the correct steps to create a retry class, including specifying the necessary parameters.
  
  
  
  Correct Typographical Errors:
  
  Review the configuration settings for any typos or incorrect references to the retry class. Correct any discrepancies.
  
  
  
  Transport Check:
  
  If the configuration was transported, check the transport logs to ensure that the retry class was included in the transport request. If not, you may need to re-transport the necessary configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to your specific version of SAP PO or AIF for any additional guidance on configuring retry classes.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to SAP PO or AIF configuration, such as SXMB_MONI for monitoring messages.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.