How To Fix /SAPPO/ACR071 - &1: RETRY_MODE does not equal FAIL_MODE => Order mode has to be '3'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPO/ACR -

• Message number: 071

• Message text: &1: RETRY_MODE does not equal FAIL_MODE => Order mode has to be '3'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPO/ACR071 - &1: RETRY_MODE does not equal FAIL_MODE => Order mode has to be '3' ?

  The SAP error message /SAPPO/ACR071 &1: RETRY_MODE does not equal FAIL_MODE => Order mode has to be '3' typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or similar modules where order processing and error handling are involved. This error indicates a mismatch in the configuration of the order processing modes.
  Cause:
  
  Configuration Issue: The error suggests that the system is expecting a specific order mode (in this case, '3') when the RETRY_MODE does not equal FAIL_MODE. This usually indicates that the system is set up to handle orders in a certain way, but the current configuration does not align with that expectation.
  Incorrect Settings: The settings for the order processing modes may not be correctly configured in the system, leading to this inconsistency.
  Business Logic: There may be specific business rules or logic that dictate how orders should be processed, and the current configuration does not comply with those rules.
  
  Solution:
  
  Check Configuration: Review the configuration settings for order processing in the relevant SAP module. Ensure that the RETRY_MODE and FAIL_MODE settings are correctly defined and aligned with the expected order mode.
  Set Order Mode to '3': If the business logic requires the order mode to be '3', you may need to adjust the settings to ensure that this is the case. This could involve changing the configuration in the relevant transaction codes or customizing settings.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific module you are working with. This can provide insights into the expected configurations and how to resolve discrepancies.
  Contact SAP Support: If the issue persists after checking the configuration, consider reaching out to SAP support for assistance. They can provide more detailed guidance based on your specific system setup and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or modifying the configuration, such as SPRO (Customizing) or specific transaction codes related to the ACR module.
  SAP Notes: Search for SAP Notes related to this error message. SAP frequently publishes notes that address known issues and provide solutions or workarounds.
  Testing: After making changes, conduct thorough testing to ensure that the order processing works as expected and that the error does not reoccur.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.