How To Fix /SAPPCE/DPCM1571 - Overpayment of open item &1/&2/&3 is not allowed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPCE/DPCM1 -

• Message number: 571

• Message text: Overpayment of open item &1/&2/&3 is not allowed; see long text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPCE/DPCM1571 - Overpayment of open item &1/&2/&3 is not allowed; see long text ?

  The SAP error message /SAPPCE/DPCM1571 indicates that there is an overpayment for an open item in the system, which is not allowed. This error typically arises in the context of accounts payable or receivable when a payment exceeds the amount due for a specific invoice or open item.
  Cause:
  
  
  Overpayment: The primary cause of this error is that the payment amount entered exceeds the outstanding amount of the open item. This can happen due to:
  
  Manual entry errors when processing payments.
  Incorrect payment terms or conditions set up in the system.
  Duplicate payments being processed for the same invoice.
  
  
  
  Configuration Settings: The system may be configured to disallow overpayments for certain types of transactions or accounts.
  
  
  Open Item Management: The open item management settings in the financial accounting module may not allow for overpayments.
  
  
  Solution:
  
  
  Verify Payment Amount: Check the payment amount against the open item to ensure that it does not exceed the outstanding balance. Adjust the payment amount accordingly.
  
  
  Review Open Item: Look at the details of the open item (invoice) to confirm the correct amount due. Ensure that there are no discrepancies or errors in the invoice itself.
  
  
  Check for Duplicates: Ensure that the payment is not a duplicate of a previous payment made for the same invoice.
  
  
  Configuration Review: If the error persists, review the configuration settings in the SAP system related to payment processing and open item management. Consult with your SAP administrator or financial team to ensure that the settings align with your business processes.
  
  
  Long Text Reference: The error message suggests checking the long text for additional details. You can access the long text of the error message in SAP by using transaction code SE91 (Message Class) and entering the message number to see if there are any specific instructions or additional information provided.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to payment processing and open item management for best practices and guidelines.
  User Training: Ensure that users involved in payment processing are adequately trained to avoid common pitfalls that lead to overpayments.
  
  If the issue continues after following these steps, it may be necessary to engage with SAP support for further assistance.