How To Fix /SAPPCE/DPCM1228 - At least one down payment request is cleared by partial payment

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPCE/DPCM1 -

• Message number: 228

• Message text: At least one down payment request is cleared by partial payment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPCE/DPCM1228 - At least one down payment request is cleared by partial payment ?

  The SAP error message /SAPPCE/DPCM1228 indicates that at least one down payment request has been cleared by a partial payment. This typically occurs in the context of managing down payments in SAP, particularly when dealing with accounts payable or receivable.
  Cause:
  This error usually arises in the following scenarios:
  
  Partial Payment Cleared: A down payment request has been partially paid, which means that the system recognizes that the full amount of the down payment has not been settled.
  Inconsistent Data: There may be inconsistencies in the data related to down payments and their clearing status.
  Incorrect Configuration: The configuration settings for down payments or payment processing may not be set up correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Down Payment Status:
  
  Go to the relevant transaction (e.g., FBL1N for vendor line items or FBL3N for G/L accounts) and check the status of the down payment requests.
  Ensure that the down payment request is either fully cleared or that you are aware of the partial payment.
  
  
  
  Review Payment Documents:
  
  Review the payment documents associated with the down payment request to confirm the amounts and their clearing status.
  If a partial payment has been made, ensure that the remaining amount is correctly accounted for.
  
  
  
  Adjust Payment Processing:
  
  If you need to process a new payment, ensure that you are not trying to clear a down payment that has already been partially paid.
  You may need to create a new down payment request or adjust the existing one.
  
  
  
  Consult Configuration:
  
  Check the configuration settings in the SAP system related to down payments and payment processing. Ensure that they align with your business processes.
  If necessary, consult with your SAP configuration team or refer to SAP documentation for guidance.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like F-47 (Down Payment Request) or F-48 (Down Payment Clearing) to manage down payments effectively.
  
  
  
  SAP Notes and Support:
  
  If the issue persists, check for any relevant SAP Notes that may address this specific error message.
  Consider reaching out to SAP support for further assistance if you cannot resolve the issue.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on down payment processing and clearing.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing down payments, such as F-47, F-48, F-53, and F-54.
  User Roles: Ensure that users have the appropriate roles and authorizations to manage down payments and related transactions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.