How To Fix /SAPPCE/DPCM1022 - No customer is defined in sales document

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPPCE/DPCM1 -

• Message number: 022

• Message text: No customer is defined in sales document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPPCE/DPCM1022 - No customer is defined in sales document ?

  The SAP error message /SAPPCE/DPCM1022 No customer is defined in sales document typically occurs in the context of sales and distribution processes when a sales document (like a sales order, quotation, or contract) is missing a customer definition. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Customer Data: The sales document may not have a customer assigned to it. This can happen if the document was created without specifying a customer or if the customer data was inadvertently deleted.
  
  
  Incorrect Document Type: The document type being used may not be configured to allow customer assignments.
  
  
  Data Entry Errors: There may have been a mistake during data entry, leading to the omission of customer information.
  
  
  System Configuration Issues: There could be issues with the configuration of the sales document types or customer master data.
  
  
  User Authorizations: The user creating or modifying the sales document may not have the necessary authorizations to access customer data.
  
  
  Solutions:
  
  
  Check Customer Assignment: Open the sales document in question and verify that a customer is assigned. If not, you will need to assign a valid customer.
  
  
  Review Document Type Configuration: Ensure that the document type being used allows for customer assignments. This can be checked in the configuration settings of the sales document types.
  
  
  Correct Data Entry: If the document was created incorrectly, you may need to recreate it or edit it to include the necessary customer information.
  
  
  Verify Customer Master Data: Ensure that the customer master data is correctly set up and that the customer exists in the system. You can check this using transaction codes like XD03 (Display Customer) or VD03 (Display Customer Sales Area).
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to create or modify sales documents and access customer data.
  
  
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate any underlying configuration or system issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales documents.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation or help files for more detailed information on sales document processing and customer data management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.