How To Fix /SAPNEA/J_SC142 - No customer data at company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPNEA/J_SC -

• Message number: 142

• Message text: No customer data at company code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPNEA/J_SC142 - No customer data at company code & ?

  The SAP error message /SAPNEA/J_SC142 No customer data at company code & typically indicates that there is no customer master data available for the specified company code in the SAP system. This error is often encountered in scenarios where customer-related transactions are being processed, such as sales orders, billing, or customer account inquiries.
  Cause:
  
  Missing Customer Master Data: The primary cause of this error is that the customer master data has not been created for the specified company code. This can happen if the customer was not set up correctly or if the data was deleted or not transferred during a migration process.
  Incorrect Company Code: The company code specified in the transaction may be incorrect or not associated with the customer.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
  
  Solution:
  
  
  Create Customer Master Data:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code) in SAP.
  Enter the required details for the customer and ensure that the customer is created for the correct company code.
  Save the changes.
  
  
  
  Check Existing Customer Data:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check if the customer exists for the specified company code.
  If the customer exists but is not active, you may need to activate it.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are using in the transaction is correct and that it is associated with the customer master data.
  
  
  
  Data Migration:
  
  If the customer data was supposed to be migrated from another system, check the migration logs and ensure that the data was transferred correctly.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your SAP support team or IT department for further assistance. They may need to check for any underlying issues in the system or data integrity.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code)
  FD02: Change Customer (Company Code)
  FD03: Display Customer (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data management.
  
  
  Documentation: Refer to SAP documentation for guidelines on customer master data management and best practices.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.