How To Fix /SAPNEA/J_SC116 - Neither vendor nor customer link

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPNEA/J_SC -

• Message number: 116

• Message text: Neither vendor nor customer link

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPNEA/J_SC116 - Neither vendor nor customer link ?

  The SAP error message /SAPNEA/J_SC116 Neither vendor nor customer link typically occurs in the context of the SAP system when there is an attempt to process a business partner (BP) that is expected to have either a vendor or customer link, but neither is found. This can happen in various scenarios, such as when trying to create or modify a business partner, or during transactions that require a vendor or customer relationship.
  Cause:
  
  Missing Links: The business partner in question does not have a corresponding vendor or customer record linked to it.
  Incorrect Configuration: The configuration settings for business partners may not be set up correctly, leading to the absence of the necessary links.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link business partners to vendors or customers.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or create the vendor/customer links.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) and check the details of the business partner in question.
  Ensure that the business partner is correctly set up as either a vendor or a customer.
  
  
  
  Create Vendor/Customer Link:
  
  If the business partner is supposed to be a vendor, create a vendor record for it using transaction code MK01 (Create Vendor) or XK01 (Create Vendor (Centrally)).
  If it is supposed to be a customer, create a customer record using transaction code FD01 (Create Customer) or XD01 (Create Customer (Centrally)).
  
  
  
  Review Data Consistency:
  
  Check the relevant tables (e.g., LFA1 for vendors, KNA1 for customers) to ensure that the necessary entries exist.
  Use transaction codes like SE16 or SE16N to view the data in these tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or view vendor/customer links. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to business partner management for any specific configurations or known issues.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  
  
  Related Information:
  
  Business Partner Role: In SAP, a business partner can have multiple roles, such as customer, vendor, or both. Each role has specific data and configurations.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing business partners, vendors, and customers.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  
  By following these steps, you should be able to resolve the error message /SAPNEA/J_SC116 Neither vendor nor customer link.