How To Fix /SAPNEA/J_SC087 - Credit memo document & is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPNEA/J_SC -

• Message number: 087

• Message text: Credit memo document & is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPNEA/J_SC087 - Credit memo document & is not valid ?

  The SAP error message /SAPNEA/J_SC087 Credit memo document & is not valid typically indicates that there is an issue with the credit memo document you are trying to process. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Document Status: The credit memo document may be in a status that does not allow it to be processed (e.g., it might be blocked, canceled, or already processed).
  Document Type: The document type of the credit memo may not be valid for the transaction you are attempting to perform.
  Data Inconsistencies: There may be inconsistencies in the data associated with the credit memo, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to process the credit memo.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the credit memo from being processed correctly.
  
  Solutions:
  
  Check Document Status: Verify the status of the credit memo document. Ensure it is not blocked or canceled. You can do this by checking the document in the relevant transaction (e.g., FB03 for viewing documents).
  Validate Document Type: Ensure that the document type used for the credit memo is valid and appropriate for the transaction you are trying to perform.
  Review Data: Check the details of the credit memo for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Authorization Check: Confirm that the user has the necessary permissions to process credit memos. If not, contact your SAP security administrator to obtain the required authorizations.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to credit memos. They may need to adjust configurations or settings that are causing the issue.
  Error Logs: Check the system logs for any additional error messages or information that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and FB01 (Post Document) to manage credit memos.
  SAP Notes: Search for SAP Notes related to credit memo processing for any known issues or patches that may address the error.
  Documentation: Review SAP documentation or help files for guidance on credit memo processing and common issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.