How To Fix SAPLWSAO036 - No entry was found for Customizing object &1 and schema &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWSAO - Messages for SAP Retail Store Store Order

• Message number: 036

• Message text: No entry was found for Customizing object &1 and schema &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWSAO036 - No entry was found for Customizing object &1 and schema &2 ?

  The SAP error message SAPLWSAO036 indicates that there is no entry found for a specific customizing object and schema in the SAP system. This error typically arises in the context of SAP Workflow or when dealing with customizing settings related to workflows.
  Cause:
  
  
  Missing Customizing Entries: The most common cause is that the required customizing entries for the specified object and schema do not exist in the system. This could be due to:
  
  The customizing settings not being maintained.
  The entries being deleted or not transported correctly from the development environment to the production environment.
  
  
  
  Incorrect Configuration: There may be an issue with the configuration settings, such as incorrect schema names or object identifiers being used in the workflow or process.
  
  
  Transport Issues: If the customizing settings were supposed to be transported from another system (like Development to Quality or Production), there may have been an issue during the transport process.
  
  
  Solution:
  
  
  Check Customizing Entries:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area related to the workflow or the specific object/schema in question.
  Verify if the required entries exist. If not, you may need to create or maintain them.
  
  
  
  Create Missing Entries:
  
  If you find that the entries are indeed missing, you will need to create them. This may involve defining the workflow or customizing settings as per your business requirements.
  
  
  
  Transport Check:
  
  If the entries were supposed to be transported, check the transport logs to ensure that the transport was successful and that the entries were included.
  If necessary, re-transport the customizing settings from the source system.
  
  
  
  Review Configuration:
  
  Double-check the configuration settings in the workflow or process to ensure that the correct object and schema names are being referenced.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific workflow or customizing object for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) or SWU3 (Automatic Workflow Customizing) to check and maintain workflow settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Debugging: If the issue persists, consider debugging the workflow to identify where the error is being triggered and gather more context about the missing entries.
  
  By following these steps, you should be able to resolve the error message SAPLWSAO036 and ensure that the necessary customizing entries are in place for your workflow or process.