How To Fix SAPLWOSL083 - Credit card payment cannot be authorized for this card

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSL - Store WB: IAC Consumer Order, Items

• Message number: 083

• Message text: Credit card payment cannot be authorized for this card

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSL083 - Credit card payment cannot be authorized for this card ?

  The SAP error message SAPLWOSL083 indicates that a credit card payment cannot be authorized for a specific card. This error typically arises in the context of SAP systems that handle financial transactions, particularly in modules related to sales and distribution or financial accounting.
  Causes of the Error
  
  
  Invalid Card Information: The credit card details entered may be incorrect or incomplete, such as an invalid card number, expiration date, or CVV code.
  
  
  Insufficient Funds: The cardholder may not have sufficient funds or credit available on the card to authorize the transaction.
  
  
  Card Restrictions: The card may have restrictions placed on it, such as international transaction limits or merchant category restrictions.
  
  
  Payment Gateway Issues: There may be issues with the payment gateway or processor that is responsible for authorizing the credit card transactions.
  
  
  Configuration Issues: There may be configuration issues in the SAP system related to payment methods, payment processing, or integration with external payment systems.
  
  
  Fraud Detection: The transaction may have been flagged by fraud detection systems, leading to a denial of authorization.
  
  
  Solutions
  
  
  Verify Card Information: Double-check the credit card details entered in the system for accuracy. Ensure that the card number, expiration date, and CVV are correct.
  
  
  Check Card Status: Contact the cardholder to verify that the card is active and has not expired or been reported lost or stolen.
  
  
  Review Transaction Limits: Ensure that the transaction amount does not exceed any limits set by the card issuer.
  
  
  Test with Different Cards: If possible, try processing the payment with a different credit card to determine if the issue is specific to one card.
  
  
  Consult Payment Gateway Logs: If you have access to logs from the payment gateway, review them for any error messages or issues that may provide more context on the failure.
  
  
  Configuration Review: Check the configuration settings in SAP related to payment processing. Ensure that the payment method is correctly set up and that all necessary parameters are configured.
  
  
  Contact Payment Processor: If the issue persists, contact the payment processor or gateway support for assistance. They may provide insights into why the transaction was not authorized.
  
  
  Fraud Detection Review: If applicable, review any fraud detection settings that may be in place and adjust them if necessary.
  
  
  Related Information
  
  SAP Documentation: Refer to SAP's official documentation for more details on payment processing and error handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting payment issues (e.g., F110 for automatic payment transactions).
  User Roles and Permissions: Ensure that the user attempting the transaction has the necessary permissions to process credit card payments.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.