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Message type: E = Error
Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK
Message number: 310
Message text: Sales document &1 does not exist.
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SAPLWOSK310
- Sales document &1 does not exist. ?The SAP error message "SAPLWOSK310 Sales document &1 does not exist" typically indicates that the system is unable to find the specified sales document in the database. This can occur for several reasons. Below are the potential causes, solutions, and related information for this error:
Causes:
- Incorrect Sales Document Number: The sales document number entered may be incorrect or mistyped.
- Document Deletion: The sales document may have been deleted or archived, making it unavailable in the current database.
- Authorization Issues: The user may not have the necessary authorizations to view the sales document.
- Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the document from being retrieved.
- Document Type Restrictions: The document type may not be valid for the operation being performed.
Solutions:
- Verify Sales Document Number: Double-check the sales document number for accuracy. Ensure that it is entered correctly without any leading or trailing spaces.
- Check Document Status: Use transaction codes like VA03 (Display Sales Order) to check if the document exists. If it does not, confirm whether it has been deleted or archived.
- Review Authorizations: Ensure that the user has the necessary permissions to access the sales document. This can be checked with the help of a system administrator.
- Consult with IT Support: If the document should exist but cannot be found, consult with your IT support team to check for any data consistency issues or database problems.
- Check Document Type: Ensure that the document type is valid for the operation you are trying to perform. If necessary, consult with your SAP functional consultant.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.
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