How To Fix SAPLWOSK201 - There are no suitable sales and distribution documents for customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

  • Message number: 201

  • Message text: There are no suitable sales and distribution documents for customer &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SAPLWOSK201 - There are no suitable sales and distribution documents for customer &1 ?

    The SAP error message "SAPLWOSK201: There are no suitable sales and distribution documents for customer &1" typically occurs in the context of sales and distribution (SD) processes when the system is unable to find any relevant sales documents for the specified customer. This can happen in various scenarios, such as when trying to create a delivery, sales order, or during billing.

    Causes:

    1. No Open Sales Orders: The customer may not have any open sales orders or relevant documents in the system.
    2. Document Status: The sales documents may be completed, canceled, or otherwise not in a status that allows further processing.
    3. Customer Master Data Issues: The customer master data may not be set up correctly, or the customer may not be active in the relevant sales area.
    4. Sales Area Configuration: The sales area (sales organization, distribution channel, division) may not be correctly configured or may not match the customer’s sales area.
    5. Document Type Restrictions: The document type being used may not be valid for the customer or the specific transaction.
    6. Date Restrictions: There may be date restrictions that prevent the system from finding suitable documents (e.g., delivery dates in the past).

    Solutions:

    1. Check Open Sales Orders: Verify if there are any open sales orders for the customer in question. You can do this by using transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders).
    2. Review Customer Master Data: Ensure that the customer master data is correctly set up. Check the sales area, status, and any relevant settings in transaction code XD03 (Display Customer).
    3. Verify Document Status: Check the status of the sales documents to ensure they are not completed or canceled.
    4. Check Sales Area Configuration: Ensure that the sales area for the customer matches the sales area of the documents you are trying to process. You can check this in the customer master data.
    5. Review Document Type: Ensure that the document type you are using is appropriate for the transaction and customer.
    6. Check Date Settings: Make sure that the dates for the documents you are trying to process are valid and within the acceptable range.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA05 (List of Sales Orders), and XD03 (Display Customer).
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
    • User Authorizations: Ensure that the user has the necessary authorizations to view and process the sales documents for the customer.
    • Consult Documentation: Refer to SAP documentation or help resources for more detailed information on sales and distribution processes.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution.

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