How To Fix SAPLWOSK162 - Order unsuitable for SAP Retail Store: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 162

• Message text: Order unsuitable for SAP Retail Store: &1

What causes this issue?

You want to change an order that was created using the standard order
entry transaction. The reduced functionality of SAP Retail Store is not
sufficient for this.
This is the case if, for example:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Ship-to parties were entered at item level
The schedule line types do not follow automatic determination

System Response

INCLUDE ISR_STOP

How to fix this error?

Do not change the order in SAP Retail Store. Instead, make the change
directly in the ERP system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK162 - Order unsuitable for SAP Retail Store: &1 ?

  The SAP error message "SAPLWOSK162 Order unsuitable for SAP Retail Store: &1" typically occurs in the context of SAP Retail, particularly when dealing with store orders or stock transfers. This error indicates that the order in question is not suitable for processing in the retail store environment. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Order Type Issues: The order type may not be configured to be used in the retail store. Certain order types are restricted to specific processes.
  Status of the Order: The order may be in a status that does not allow it to be processed in the retail store (e.g., it might be completed, canceled, or in a locked state).
  Missing Data: Required fields or data may be missing from the order, making it unsuitable for processing.
  Store Configuration: The store configuration may not allow for certain types of orders or may have restrictions based on the store's settings.
  Item Issues: The items in the order may not be valid for retail processing, such as being non-retail items or having incorrect pricing.
  
  Solutions:
  
  Check Order Type: Verify that the order type is appropriate for retail store processing. If necessary, consult with your SAP configuration team to ensure the order type is set up correctly.
  Review Order Status: Check the status of the order. If it is not in a suitable status, you may need to change the status or create a new order.
  Complete Required Fields: Ensure that all required fields and data are filled out correctly in the order. This includes checking for any mandatory information that may be missing.
  Review Store Configuration: Check the configuration settings for the retail store to ensure that it allows for the processing of the specific order type.
  Validate Items: Review the items included in the order to ensure they are valid for retail processing. This may involve checking item master data and pricing conditions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you analyze orders and their statuses, such as VA03 (Display Sales Order) or ME23N (Display Purchase Order).
  Documentation: Refer to SAP documentation for retail processes to understand the requirements and configurations needed for orders in the retail environment.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.