How To Fix SAPLWOSK131 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 131

• Message text: Customer &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK131 - Customer &1 does not exist ?

  The SAP error message SAPLWOSK131 indicates that the customer specified in the transaction does not exist in the system. This error typically occurs in scenarios where a user is trying to process a transaction related to a customer, such as creating an order, invoice, or any other customer-related activity.
  Cause:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer might have been deactivated or marked for deletion.
  Incorrect Company Code: The customer might exist, but not in the company code you are working with.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the customer not being recognized.
  
  Solution:
  
  Verify Customer Number: Double-check the customer number you entered for any typos or errors.
  Check Customer Master Data:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to search for the customer.
  Ensure that the customer exists in the system and is active.
  
  
  Check Company Code: Make sure you are using the correct company code. Customers can be created for specific company codes, and if you are in the wrong one, the system will not find the customer.
  Create Customer: If the customer does not exist, you may need to create it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Check for Deactivation: If the customer exists but is inactive, you may need to reactivate it or check with your system administrator for the appropriate steps.
  Consult with IT Support: If you suspect data synchronization issues or if the problem persists, consult your IT support team for further investigation.
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  FD03: Display Customer (Financial)
  XD01: Create Customer
  FD01: Create Customer (Financial)
  
  
  User Roles: Ensure that you have the necessary permissions to view or create customer data.
  Documentation: Refer to SAP documentation or help resources for more detailed information on customer master data management.
  
  By following these steps, you should be able to resolve the error message SAPLWOSK131 and continue with your transaction.