How To Fix SAPLWOSK030 - Change not possible as sales office is unknown

SAPLWOSK030 - Overview

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 030

• Message text: Change not possible as sales office is unknown

What causes this issue?

A sales office is not entered in the header data of the order. As a
result, the system cannot determine the store in which the order was
entered.

System Response

INCLUDE ISR_STOP

How to fix this error?

Do not change the order in SAP Retail Store. Instead, make the change
directly in the ERP system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK030 - Change not possible as sales office is unknown ?

  The SAP error message "SAPLWOSK030 Change not possible as sales office is unknown" typically occurs when you are trying to make changes to a sales document (like a sales order or quotation) and the system cannot identify the sales office associated with the transaction. This can happen for several reasons, including configuration issues or missing master data.
  Causes:
  
  Missing Sales Office Configuration: The sales office you are trying to use may not be configured in the system.
  Incorrect Sales Area: The sales area (which includes the sales organization, distribution channel, and division) may not be correctly set up or may not include the sales office.
  Master Data Issues: The customer master or material master may not have the correct sales office assigned.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the sales office data.
  
  Solutions:
  
  
  Check Sales Office Configuration:
  
  Go to the transaction code OVX5 (or navigate through the IMG: Sales and