How To Fix SAPLWOSK022 - Template customer &1 in Customizing has no sales segment for store

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 022

• Message text: Template customer &1 in Customizing has no sales segment for store

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK022 - Template customer &1 in Customizing has no sales segment for store ?

  The SAP error message SAPLWOSK022 indicates that there is a missing sales segment for a specific template customer in the Customizing settings. This error typically arises in the context of sales and distribution (SD) processes, particularly when dealing with store-related transactions.
  Cause:
  The error occurs when the system attempts to process a transaction that requires a sales segment for a template customer, but the necessary configuration is not present. This can happen due to:
  
  Missing Configuration: The sales segment for the specified template customer has not been defined in the Customizing settings.
  Incorrect Data: The template customer data may be incomplete or incorrectly maintained.
  Master Data Issues: The customer master data may not be properly set up to include the required sales area or sales segment.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Sales and Distribution -> Master Data -> Customer -> Define Sales Area.
  Ensure that the sales area for the template customer is correctly defined and that a sales segment exists.
  
  
  
  Maintain Customer Master Data:
  
  Use transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area) to check the customer master data.
  Ensure that the sales area and sales segment are correctly assigned to the template customer.
  
  
  
  Create Missing Sales Segment:
  
  If the sales segment does not exist, you may need to create it. This can be done in the same Customizing path mentioned above.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported from another system (e.g., development to production), ensure that all necessary transport requests were successfully imported.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes from SAP that may provide additional context or specific steps for your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02: Change Customer
  VD02: Change Customer - Sales Area
  SPRO: Access to Customizing settings
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Roles: Ensure that you have the necessary authorizations to make changes in the Customizing settings and customer master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution.