How To Fix SAPLWOSK005 - Allowed order types do not agree with store sales area &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 005

• Message text: Allowed order types do not agree with store sales area &1

What causes this issue?

You can maintain allowed sales document types in two places in
Customizing:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Distribution chain level
Function level in Customizing for the SAP Retail Store
Normally the values allowed here should be a subset of the values
defined at distribution chain level.
This error occurred because there were no values common to both levels.

How to fix this error?

Match up the allowed values at distribution chain and function level in
Customizing.
INCLUDE ISR_CUSTOMIZING

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAPLWOSK005 - Allowed order types do not agree with store sales area &1 ?

  The SAP error message SAPLWOSK005 indicates that there is a mismatch between the allowed order types and the store sales area specified in the system. This error typically occurs in the context of sales order processing, particularly when trying to create or process an order that is not compatible with the defined settings for the sales area.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Configuration Issues: The order type you are trying to use is not allowed for the specific sales area (which includes the combination of sales organization, distribution channel, and division).
  Master Data Settings: The sales area settings in the customer master or material master may not be aligned with the order type being used.
  Customizations: Custom configurations or enhancements in the system may have altered the allowed order types for the sales area.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Order Type Configuration:
  
  Go to the transaction code OVAO (or VOV8) to check the configuration of order types.
  Ensure that the order type you are trying to use is allowed for the specific sales area.
  
  
  
  Review Sales Area Settings:
  
  Check the sales area settings in the customer master (transaction code XD03 or VD03) and ensure that the order type is compatible with the sales area.
  Verify the material master data (transaction code MM03) to ensure that the material is valid for the sales area.
  
  
  
  Adjust Allowed Order Types:
  
  If necessary, you can modify the allowed order types for the sales area in the configuration settings. This may require access to the SAP configuration settings and should be done by someone with the appropriate authorization.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes from SAP that may provide additional insights into the error and its resolution.
  
  
  
  Testing:
  
  After making changes, test the order creation process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OVAO: Configuration of order types.
  VOV8: Define order types for sales documents.
  XD03: Display customer master data.
  MM03: Display material master data.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  User Roles: Ensure that the user has the necessary roles and authorizations to create or process orders in the specified sales area.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.