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Message type: E = Error
Message class: /SAPF15/F15 -
Message number: 132
Message text: F15 document &1/&2/&3 for SEPA Mandate not confirmed
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/SAPF15/F15132
- F15 document &1/&2/&3 for SEPA Mandate not confirmed ?The SAP error message
/SAPF15/F15132
related to SEPA mandates typically indicates that a SEPA mandate has not been confirmed. This can occur in various scenarios, such as when trying to process a payment or create a direct debit transaction without a valid mandate.Cause:
- Missing Confirmation: The SEPA mandate has not been confirmed by the debtor. This means that the debtor has not provided the necessary consent for the direct debit.
- Incorrect Mandate Data: The mandate data may be incorrect or incomplete, leading to the inability to confirm the mandate.
- Expired Mandate: The mandate may have expired or been revoked by the debtor.
- Technical Issues: There may be issues with the configuration or integration of the SEPA mandate processing in the SAP system.
Solution:
- Confirm the Mandate: Ensure that the debtor has confirmed the SEPA mandate. This may involve contacting the debtor to obtain their consent.
- Check Mandate Data: Verify that all the mandate data is correctly entered in the system. This includes checking the mandate reference, debtor details, and validity dates.
- Review Mandate Status: Check the status of the mandate in the SAP system. If it is expired or revoked, you may need to create a new mandate.
- Reprocess the Transaction: After confirming the mandate, reprocess the transaction that triggered the error.
- Consult Documentation: Refer to SAP documentation or help notes related to SEPA mandates for specific configuration settings or troubleshooting steps.
- Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
Related Information:
FSEPA
for managing SEPA mandates or FBPM
for payment processing.By following these steps, you should be able to resolve the error and ensure that the SEPA mandate is properly confirmed for future transactions.
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