How To Fix /SAPCND/SY_CONFIG018 - Usage &1 has no scales but has scale fields

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/SY_CONFIG -

• Message number: 018

• Message text: Usage &1 has no scales but has scale fields

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/SY_CONFIG018 - Usage &1 has no scales but has scale fields ?

  The SAP error message /SAPCND/SY_CONFIG018 indicates that there is a configuration issue related to the usage of scales in the SAP Convergent Charging (SAP CC) system. Specifically, the error states that a usage (or a specific configuration object) has been defined with scale fields, but there are no scales associated with it. This can lead to inconsistencies in how charges are calculated or applied.
  Cause:
  
  Missing Scales: The primary cause of this error is that the usage has been defined with scale fields, but the corresponding scales have not been created or linked to that usage.
  Configuration Error: There may be a misconfiguration in the way the usage is set up in the system, leading to the absence of scales.
  Data Integrity Issues: If the system was migrated or if there were changes made to the configuration, it could lead to inconsistencies where scale fields exist without corresponding scales.
  
  Solution:
  
  
  Create Scales: 
  
  Navigate to the configuration area where you can define scales for the usage in question.
  Create the necessary scales that correspond to the scale fields defined for the usage.
  
  
  
  Check Configuration:
  
  Review the configuration of the usage to ensure that it is set up correctly.
  Ensure that all required fields and settings are properly defined.
  
  
  
  Link Scales to Usage:
  
  If scales already exist, ensure that they are properly linked to the usage that is generating the error.
  This may involve checking the relationships and dependencies in the configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration to ensure that the error no longer occurs and that the usage behaves as expected.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Convergent Charging documentation for detailed guidance on setting up usages and scales.
  Check for any specific notes or updates from SAP that may address this issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Convergent Charging configuration to better understand how to manage usages and scales.
  
  By following these steps, you should be able to resolve the error message /SAPCND/SY_CONFIG018 and ensure that your SAP Convergent Charging configuration is functioning correctly.