How To Fix /SAPCND/MAINTENANCE774 - &1 &2: Locks not solved by &3 in trusted mode

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/MAINTENANCE -

• Message number: 774

• Message text: &1 &2: Locks not solved by &3 in trusted mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/MAINTENANCE774 - &1 &2: Locks not solved by &3 in trusted mode ?

  The SAP error message /SAPCND/MAINTENANCE774 &1 &2: Locks not solved by &3 in trusted mode typically relates to issues with the maintenance of locks in a trusted system environment. This error can occur in scenarios where there are inconsistencies or problems with the lock entries in the SAP system, particularly when dealing with multiple systems in a trusted relationship.
  Cause:
  
  Lock Table Issues: The error may arise when the lock entries in the lock table are not being released properly, leading to contention or deadlocks.
  Trusted System Configuration: If the trusted system configuration is not set up correctly, it may lead to issues with how locks are managed across systems.
  Network Issues: Communication problems between the systems can also lead to locks not being resolved as expected.
  System Performance: High load or performance issues in the system can cause delays in lock resolution.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can manually delete any unnecessary or stale locks that may be causing the issue.
  Review Trusted System Configuration: Ensure that the trusted system configuration is correctly set up. This includes checking RFC destinations and ensuring that the necessary authorizations are in place.
  System Performance Monitoring: Monitor system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling maintenance during off-peak hours.
  Restart Services: In some cases, restarting the affected services or even the entire system may help resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more detailed diagnostics and solutions based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose the issue further.
  Documentation: Review SAP documentation related to lock management and trusted system configurations for best practices and troubleshooting steps.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message.