How To Fix /SAPCND/MAINTENANCE251 - General CRM errors occured.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/MAINTENANCE -

• Message number: 251

• Message text: General CRM errors occured.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/MAINTENANCE251 - General CRM errors occured. ?

  The error message /SAPCND/MAINTENANCE251 in SAP typically indicates that there are general CRM (Customer Relationship Management) errors that have occurred during a maintenance operation. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the CRM system itself.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the CRM system can lead to errors during maintenance operations.
  Data Inconsistencies: Inconsistent or corrupted data in the CRM database can trigger errors when the system attempts to process or maintain that data.
  Authorization Problems: Insufficient user authorizations to perform certain actions in the CRM system can result in errors.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM system you are using.
  Missing Dependencies: Required components or dependencies may not be installed or activated in the system.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly. This includes checking the customizing settings and ensuring that all necessary components are activated.
  Data Validation: Perform data validation checks to identify and correct any inconsistencies or corruption in the CRM data. This may involve running specific reports or using transaction codes to analyze data integrity.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the maintenance operation. Adjust roles and permissions as needed.
  Review Logs: Check the system logs (transaction SLG1) for more detailed error messages or stack traces that can provide additional context about the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying a relevant note or patch may resolve the issue.
  System Update: Ensure that your SAP system is up to date with the latest support packages and patches, as updates may fix known bugs.
  Consult Documentation: Review the official SAP documentation for CRM maintenance operations to ensure that all steps are being followed correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging and monitoring.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the /SAPCND/MAINTENANCE251 error in your SAP CRM system.