How To Fix /SAPCND/MAINTENANCE036 - The DIM scale table displays an unknown condition record number.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/MAINTENANCE -

• Message number: 036

• Message text: The DIM scale table displays an unknown condition record number.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/MAINTENANCE036 - The DIM scale table displays an unknown condition record number. ?

  The SAP error message /SAPCND/MAINTENANCE036 indicates that the DIM (Dynamic Item Management) scale table is trying to access a condition record number that is not recognized or does not exist in the system. This can occur in various scenarios, particularly when working with condition records in pricing or other related areas.
  Cause:
  
  Missing Condition Record: The specified condition record number may not exist in the database. This could be due to deletion or it was never created.
  Incorrect Configuration: There may be a configuration issue where the system is looking for a condition record that is not properly set up.
  Data Inconsistency: There could be inconsistencies in the database, possibly due to a failed update or migration process.
  Authorization Issues: The user may not have the necessary authorizations to view or access the condition record.
  
  Solution:
  
  
  Check Condition Records: 
  
  Use transaction codes like VK11, VK12, or VK13 to check if the condition record exists. If it does not, you may need to create it.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the pricing procedure or the relevant condition type is correctly set up. Check if the condition type is active and properly assigned to the pricing procedure.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any inconsistencies in the condition records. You can use transaction SE11 to check the database table directly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the condition records. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify where the unknown condition record number is being referenced.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and SE11 for database table checks.
  SAP Documentation: Review SAP documentation related to pricing conditions and DIM to understand how condition records are managed.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.