How To Fix /SAPCND/MAINTENANCE021 - Scale category &1 is unknown.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/MAINTENANCE -

• Message number: 021

• Message text: Scale category &1 is unknown.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/MAINTENANCE021 - Scale category &1 is unknown. ?

  The SAP error message /SAPCND/MAINTENANCE021 Scale category &1 is unknown typically occurs in the context of condition maintenance, particularly when dealing with pricing or condition records in SAP. This error indicates that the system is unable to recognize the specified scale category, which is essential for determining pricing or conditions based on certain criteria.
  Cause:
  
  Invalid Scale Category: The scale category specified in the condition record does not exist in the system. This could be due to a typo or an incorrect entry.
  Missing Configuration: The scale category may not have been defined in the configuration settings for the pricing procedure or condition type.
  Transport Issues: If the scale category was recently created or modified, it may not have been transported correctly to the system where the error is occurring.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain scale categories.
  
  Solution:
  
  Check Scale Category: Verify the scale category specified in the error message. Ensure that it is correctly spelled and exists in the system.
  Define Scale Category: If the scale category does not exist, you may need to create it. This can typically be done in the configuration settings under the relevant condition type.
  
  Navigate to SPRO ? SAP Reference IMG ? Sales and Distribution ? Basic Functions ? Pricing ? Pricing Control ? Define Scale Types.
  
  
  Review Condition Records: Check the condition records associated with the pricing procedure to ensure that they reference valid scale categories.
  Transport Requests: If the scale category was recently created or modified, ensure that the transport requests have been properly imported into the target system.
  Authorization Check: Ensure that the user has the necessary authorizations to access the scale categories and condition records.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage condition records.
  Debugging: If the issue persists, consider debugging the process to identify where the scale category is being referenced and why it is not recognized.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.