How To Fix /SAPCND/GENERATOR611 - Customizing data for access is incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPCND/GENERATOR -

  • Message number: 611

  • Message text: Customizing data for access is incorrect

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPCND/GENERATOR611 - Customizing data for access is incorrect ?

    The SAP error message /SAPCND/GENERATOR611 indicates that there is an issue with the customizing data for access in the SAP system. This error typically arises in the context of condition management, particularly when working with pricing, discounts, or other condition-based functionalities.

    Cause:

    The error can be caused by several factors, including:

    1. Incorrect Customizing Settings: The customizing settings for access sequences or condition tables may not be correctly defined or may be missing.
    2. Missing or Incomplete Data: Required data for the condition records may be missing or incomplete, leading to issues when the system tries to access this data.
    3. Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
    4. Authorization Issues: The user may not have the necessary authorizations to access the customizing data.
    5. Inconsistent Data: There may be inconsistencies in the data that are causing the access checks to fail.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Customizing Settings:

      • Go to the relevant customizing transaction (e.g., SPRO) and verify that the access sequences and condition tables are correctly defined.
      • Ensure that all necessary fields are included in the access sequence.
    2. Review Condition Records:

      • Check the condition records for the relevant pricing or discount conditions to ensure that they are complete and correctly maintained.
      • Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review the records.
    3. Transport Check:

      • If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the customizing data.
      • Ensure that all necessary objects were included in the transport request.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access the customizing data. This can be done by checking the user's roles and authorizations.
    5. Consistency Check:

      • Run consistency checks for the condition tables and access sequences to identify any inconsistencies or missing entries.
    6. Debugging:

      • If the issue persists, consider debugging the relevant program or function module to identify the exact point of failure.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), VK11, VK12, VK13 (Condition Maintenance), and SE80 (Object Navigator).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to condition management and access sequences for a better understanding of how they work and how to configure them correctly.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.

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