How To Fix /SAPCND/GENERATOR335 - Activation of internal scale element TTYP &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/GENERATOR -

• Message number: 335

• Message text: Activation of internal scale element TTYP &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/GENERATOR335 - Activation of internal scale element TTYP &1 failed ?

  The SAP error message /SAPCND/GENERATOR335 Activation of internal scale element TTYP &1 failed typically relates to issues with the activation of a scale element in the SAP Convergent Charging (SAP CC) environment. This error can occur during the activation of a scale element, which is a component used in the charging process to define how charges are calculated based on certain criteria.
  Causes:
  
  Configuration Issues: The scale element may not be properly configured or may have missing or incorrect parameters.
  Dependencies: There may be dependencies on other objects or elements that are not met, leading to the failure of activation.
  Data Inconsistencies: There could be inconsistencies in the underlying data or database that prevent the scale element from being activated.
  Authorization Issues: The user attempting to activate the scale element may not have the necessary authorizations.
  System Errors: There may be underlying system errors or bugs that are causing the activation to fail.
  
  Solutions:
  
  Check Configuration: Review the configuration of the scale element TTYP &1 to ensure that all required fields are filled out correctly and that there are no missing parameters.
  Review Dependencies: Check for any dependencies that the scale element may have and ensure that all related objects are correctly configured and activated.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the database that may be affecting the activation process.
  User Authorizations: Verify that the user has the necessary authorizations to activate scale elements in the SAP CC environment.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the failure.
  Re-try Activation: After addressing any identified issues, attempt to activate the scale element again.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CC you are using for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the SAP Convergent Charging documentation for best practices on configuring and managing scale elements.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.