How To Fix /SAPCND/GENERATOR332 - Generation of internal scale element TTYP &1 was started

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/GENERATOR -

• Message number: 332

• Message text: Generation of internal scale element TTYP &1 was started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/GENERATOR332 - Generation of internal scale element TTYP &1 was started ?

  The SAP error message /SAPCND/GENERATOR332 typically indicates an issue related to the generation of internal scale elements in the SAP Convergent Charging (SAP CC) system. This message is part of the internal processing of scale elements, which are used in the charging and billing processes.
  Cause:
  The error message suggests that there was an attempt to generate an internal scale element (TTYP) but it encountered an issue. Common causes for this error can include:
  
  Configuration Issues: There may be misconfigurations in the scale element settings or related objects.
  Data Inconsistencies: Inconsistent or missing data in the relevant tables that are required for the generation process.
  System Performance: If the system is under heavy load, it may not be able to process the generation request in a timely manner.
  Authorization Issues: The user or process attempting to generate the scale element may not have the necessary authorizations.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Configuration: Review the configuration settings for the scale elements and ensure that all required parameters are correctly set.
  Data Validation: Validate the data in the relevant tables to ensure there are no inconsistencies or missing entries. This may involve checking the master data, pricing conditions, and other related objects.
  System Performance: Monitor the system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the generation process during off-peak hours.
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the generation of scale elements.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on the failure.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SAP Convergent Charging for detailed information on scale elements and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.