How To Fix /SAPCND/GENERATOR327 - Activation of the external scale element &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/GENERATOR -

• Message number: 327

• Message text: Activation of the external scale element &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/GENERATOR327 - Activation of the external scale element &1 failed ?

  The SAP error message /SAPCND/GENERATOR327 indicates that the activation of an external scale element has failed. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar applications where external scale elements are used for charging or billing purposes.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  
  Configuration Issues: The external scale element may not be properly configured in the system. This could include missing parameters or incorrect settings.
  
  
  Dependency Problems: The external scale element may depend on other elements or configurations that are not activated or are incorrectly set up.
  
  
  Data Integrity Issues: There may be issues with the data associated with the external scale element, such as missing or inconsistent data.
  
  
  Authorization Issues: The user attempting to activate the external scale element may not have the necessary authorizations.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  
  
  Solution:
  To resolve the error, you