How To Fix /SAPCND/GENERATOR319 - Activation of internal scale element &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/GENERATOR -

• Message number: 319

• Message text: Activation of internal scale element &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/GENERATOR319 - Activation of internal scale element &1 failed ?

  The SAP error message /SAPCND/GENERATOR319 Activation of internal scale element &1 failed typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that there was a failure in activating a specific internal scale element, which is a component used in the charging and billing processes.
  Causes:
  
  Configuration Issues: The internal scale element may not be properly configured or may have missing dependencies.
  Data Inconsistencies: There could be inconsistencies in the data related to the scale element, such as references to non-existent objects or incorrect data types.
  Authorization Problems: The user attempting to activate the scale element may not have the necessary authorizations.
  System Errors: There may be underlying system issues, such as database connectivity problems or system resource limitations.
  
  Solutions:
  
  Check Configuration: Review the configuration of the internal scale element to ensure that all required parameters are set correctly. Verify that all dependencies are in place.
  Data Validation: Validate the data associated with the scale element. Ensure that all referenced objects exist and that data types are correct.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the activation. Check the roles and permissions assigned to the user.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the failure.
  Re-attempt Activation: After addressing any identified issues, try to activate the internal scale element again.
  Consult Documentation: Refer to the SAP documentation for any specific guidelines or troubleshooting steps related to the error message.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Community Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.
  Version Compatibility: Ensure that your SAP CC version is compatible with the configurations and customizations you are using.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.