How To Fix /SAPCND/GENERATOR308 - The Customizing for usage &1 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/GENERATOR -

• Message number: 308

• Message text: The Customizing for usage &1 is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/GENERATOR308 - The Customizing for usage &1 is inconsistent ?

  The SAP error message /SAPCND/GENERATOR308 indicates that there is an inconsistency in the customizing settings for a specific usage in the SAP system. This error typically arises in the context of SAP Converged Data Management (CDM) or similar applications where configuration settings are crucial for the proper functioning of the system.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Missing Configuration: Required customizing settings for the specified usage are not maintained.
  Inconsistent Data: There may be conflicting or incomplete entries in the customizing tables.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to inconsistencies.
  Version Mismatch: Different versions of the software or components may lead to discrepancies in expected configurations.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify the settings for the specified usage. Ensure that all required entries are correctly maintained.
  
  
  
  Review Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  
  
  
  Consistency Check:
  
  Use transaction codes like SE11 or SE16 to check the relevant customizing tables for inconsistencies. Look for missing or incorrect entries.
  
  
  
  Recreate Customizing:
  
  If necessary, you may need to delete and recreate the customizing settings for the affected usage.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific usage to ensure that all required settings are in place.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide guidance on resolving inconsistencies.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for checking and maintaining customizing settings.
  SAP Notes: Regularly check for updates or notes related to your specific SAP version and modules, as they may contain important information regarding known issues and fixes.
  Documentation: Review the official SAP documentation for the specific module or application you are working with to understand the required customizing settings.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message /SAPCND/GENERATOR308.