How To Fix /SAPCND/DD_CUSTOMIZE004 - Error when adding

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/DD_CUSTOMIZE -

• Message number: 004

• Message text: Error when adding

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/DD_CUSTOMIZE004 - Error when adding ?

  The SAP error message /SAPCND/DD_CUSTOMIZE004 typically occurs when there is an issue related to customizing conditions in the SAP system. This error can arise during the process of adding or modifying condition records, particularly in the context of pricing, discounts, or other condition types.
  Cause:
  The error message /SAPCND/DD_CUSTOMIZE004 generally indicates that there is a problem with the customizing settings for condition records. Common causes include:
  
  Missing Customizing Entries: The necessary customizing entries for the condition type you are trying to add or modify may not exist.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings in the condition type or access sequence.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the addition of new condition records.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for the condition type you are working with.
  Ensure that all necessary entries are present and correctly configured.
  
  
  
  Review Condition Type Configuration:
  
  Check the configuration of the condition type in transaction V/06 (for pricing conditions) or the relevant transaction for your specific condition type.
  Verify that the access sequence and other related settings are correctly defined.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or modify condition records. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Data Consistency Check:
  
  Review the data you are trying to add or modify. Ensure that it adheres to the expected format and that there are no missing mandatory fields.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing condition records.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to condition management and customizing to ensure compliance with best practices.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.