How To Fix /SAPCND/CUSTOMIZING896 - Active version of scale table &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPCND/CUSTOMIZING -

  • Message number: 896

  • Message text: Active version of scale table &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPCND/CUSTOMIZING896 - Active version of scale table &1 does not exist ?

    The SAP error message /SAPCND/CUSTOMIZING896 Active version of scale table &1 does not exist typically indicates that the system is trying to access a scale table that has not been properly activated or does not exist in the active version. Scale tables are often used in pricing and condition management in SAP.

    Cause:

    1. Inactive Version: The scale table referenced by the error message is not activated in the system. This can happen if the table was created or modified but not activated.
    2. Missing Table: The scale table may not exist in the database, possibly due to deletion or an incomplete transport.
    3. Transport Issues: If the scale table was transported from another system, the transport might not have been successful, or the table might not have been included in the transport request.
    4. Configuration Issues: There may be issues with the configuration settings related to the condition records or pricing procedures.

    Solution:

    1. Activate the Scale Table:

      • Go to the transaction code SPRO (SAP Reference IMG).
      • Navigate to the relevant area where the scale table is defined (e.g., pricing).
      • Check if the scale table exists and is active. If it is inactive, activate it.
    2. Check for Existence:

      • Use transaction SE11 (Data Dictionary) to check if the scale table exists in the system.
      • If it does not exist, you may need to recreate it or transport it from another system.
    3. Transport Request:

      • If the scale table was supposed to be transported, check the transport logs to ensure that it was included and successfully imported into the target system.
    4. Review Configuration:

      • Ensure that the configuration settings for the pricing procedure and condition records are correctly set up.
      • Check if the condition types that reference the scale table are properly configured.
    5. Debugging:

      • If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.

    Related Information:

    • Transaction Codes:

      • SE11: Data Dictionary
      • SPRO: SAP Reference IMG
      • VK11: Create Condition
      • VK12: Change Condition
      • VK13: Display Condition
    • Documentation: Refer to SAP Help documentation for more details on scale tables and condition management.

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to resolve the error message and ensure that the scale table is properly configured and activated in your SAP system.

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