How To Fix /SAPCND/CUSTOMIZING893 - Determination of scale data records failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/CUSTOMIZING -

• Message number: 893

• Message text: Determination of scale data records failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/CUSTOMIZING893 - Determination of scale data records failed ?

  The SAP error message /SAPCND/CUSTOMIZING893 indicates that there was a failure in determining scale data records. This error typically arises in the context of condition records, particularly when working with pricing, discounts, or other condition-based functionalities in SAP.
  Causes:
  
  Missing Scale Data: The scale data records that are required for the pricing condition might not be maintained or are incomplete.
  Incorrect Configuration: There may be issues with the configuration of the condition types or scales in the pricing procedure.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that prevent the system from determining the correct scale.
  Authorization Issues: The user may not have the necessary authorizations to access the scale data.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they might be causing the error.
  
  Solutions:
  
  Check Scale Records: Verify that the scale records for the relevant condition type are correctly maintained in the system. You can