How To Fix /SAPCND/CUSTOMIZING314 - Shared Memory Error: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/CUSTOMIZING -

• Message number: 314

• Message text: Shared Memory Error: &1 &2 &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/CUSTOMIZING314 - Shared Memory Error: &1 &2 &3 &4 ?

  The SAP error message /SAPCND/CUSTOMIZING314 Shared Memory Error: &1 &2 &3 &4 typically indicates an issue related to shared memory allocation in the SAP system. This error can occur in various scenarios, often related to customizing or configuration tasks.
  Causes:
  
  Insufficient Shared Memory: The most common cause is that the shared memory allocated to the SAP instance is insufficient for the operations being performed.
  Configuration Issues: Incorrect configuration settings in the instance profile or parameters related to shared memory.
  Memory Leaks: Memory leaks in the application or custom code can lead to exhaustion of available shared memory.
  System Load: High system load or concurrent users can also lead to shared memory issues.
  
  Solutions:
  
  
  Increase Shared Memory Allocation:
  
  You can increase the shared memory allocation by adjusting the instance profile parameters. Look for parameters like abap/shared_objects and abap/shared_memory and increase their values.
  Use transaction RZ10 to modify the instance profile and then restart the instance for the changes to take effect.
  
  
  
  Check for Memory Leaks:
  
  Review custom code and any recent changes that might have introduced memory leaks. Use transaction ST22 to check for dumps related to memory issues.
  Analyze the performance of the system using transaction ST03N to identify any long-running processes that may be consuming excessive memory.
  
  
  
  Monitor System Performance:
  
  Use transaction SM50 to monitor the work processes and check if any processes are consuming too much memory.
  Use transaction SM66 for a global overview of all instances and their memory usage.
  
  
  
  Adjust System Parameters:
  
  Review and adjust other relevant parameters in the instance profile that may affect memory usage, such as rdisp/size_MB and rdisp/roll_area.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Restart the SAP Instance:
  
  In some cases, a simple restart of the SAP instance can clear temporary memory issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  RZ10 (Profile Maintenance)
  ST22 (Dump Analysis)
  SM50 (Process Overview)
  SM66 (Global Work Process Overview)
  ST03N (Workload Analysis)
  
  
  
  SAP Notes: Always check for the latest SAP Notes related to shared memory issues, as they may provide specific fixes or recommendations based on the version of SAP you are using.
  
  
  Documentation: Refer to the SAP Basis documentation for detailed information on memory management and configuration.
  
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.