How To Fix /SAPCND/CUSTOMIZING100 - ***Reorganization: Customizing Cache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/CUSTOMIZING -

• Message number: 100

• Message text: ***Reorganization: Customizing Cache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/CUSTOMIZING100 - ***Reorganization: Customizing Cache ?

  The SAP error message /SAPCND/CUSTOMIZING100 related to "Reorganization: Customizing Cache" typically indicates an issue with the customizing cache in the SAP system. This cache is used to improve performance by storing configuration data that is frequently accessed. When this cache becomes inconsistent or corrupted, it can lead to errors in accessing customizing data.
  Cause:
  
  Cache Inconsistency: The customizing cache may have become inconsistent due to changes in customizing settings or data that were not properly reflected in the cache.
  System Upgrades or Changes: After system upgrades or changes, the cache may not be properly refreshed.
  Transport Issues: If there are issues with transport requests that include customizing data, it can lead to inconsistencies in the cache.
  Database Issues: Problems with the underlying database can also affect the cache.
  
  Solution:
  To resolve the /SAPCND/CUSTOMIZING100 error, you can follow these steps:
  
  
  Clear the Customizing Cache:
  
  Use transaction code SICF to access the Internet Communication Framework.
  Navigate to the relevant service and clear the cache.
  Alternatively, you can use transaction code SE11 to access the Data Dictionary and then use the "Utilities" menu to clear the cache.
  
  
  
  Reorganize the Customizing Cache:
  
  Use transaction code SICF to reorganize the customizing cache.
  You can also use transaction code SE38 to run the report RS_CND_REORG which is specifically designed for reorganizing the customizing cache.
  
  
  
  Check for Transport Issues:
  
  Ensure that all transport requests related to customizing data have been properly imported and are not in a failed state.
  
  
  
  System Restart:
  
  In some cases, a system restart may help in refreshing the cache and resolving the issue.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and short dumps (transaction ST22) for any additional information that may help diagnose the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, SE11, SE38, SM21, and ST22.
  SAP Notes: Regularly check for updates or patches that may address known issues related to the customizing cache.
  Performance Monitoring: Monitor the performance of the customizing cache and consider regular maintenance to prevent future issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.