How To Fix /SAPCND/CUSTOMIZING023 - Application log cannot be created, read or displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/CUSTOMIZING -

• Message number: 023

• Message text: Application log cannot be created, read or displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/CUSTOMIZING023 - Application log cannot be created, read or displayed ?

  The SAP error message /SAPCND/CUSTOMIZING023 indicates that there is an issue with the application log in the SAP system. This error typically arises when the system is unable to create, read, or display application logs due to various reasons. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create or access application logs.
  Database Issues: There may be problems with the database that prevent the application log from being written or read.
  Log Table Issues: The application log tables (like SLG1 or SLG0) may be corrupted or have reached their size limits.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues with application logging.
  Transport Issues: If the application log is part of a transport request, there may be issues with the transport itself.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access application logs. You can check this using transaction SU53 after the error occurs.
  Assign the required roles or authorizations if they are missing.
  
  
  
  Database Check:
  
  Check the database for any issues. You can use transaction DB02 to monitor database performance and check for locks or errors.
  If there are database issues, consult your database administrator to resolve them.
  
  
  
  Log Table Maintenance:
  
  Check the application log tables for any inconsistencies or size issues. You can use transaction SLG1 to view logs and SLG2 for log management.
  If the log tables are full, consider archiving old logs or increasing the size of the log tables.
  
  
  
  System Configuration:
  
  Review the configuration settings related to application logging. Ensure that the logging is properly configured in the system settings.
  Check for any recent changes in configuration that might have affected logging.
  
  
  
  Transport Request:
  
  If the issue is related to a transport request, ensure that the transport has been properly imported and that all necessary objects are included.
  Check the transport logs for any errors during the import process.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLG1: Display Application Log
  SLG2: Application Log Management
  SU53: Authorization Check
  DB02: Database Performance Monitoring
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on application logging and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.