How To Fix /SAPCND/ANALYSIS580 - Mail recipient & could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/ANALYSIS -

• Message number: 580

• Message text: Mail recipient & could not be created

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/ANALYSIS580 - Mail recipient & could not be created ?

  The SAP error message /SAPCND/ANALYSIS580 Mail recipient & could not be created typically indicates an issue with the configuration or setup of email notifications within the SAP system. This error can occur in various contexts, such as when trying to send emails from SAP applications or during certain processes that require email notifications.
  Causes:
  
  Missing Email Configuration: The SAP system may not be properly configured to send emails. This includes missing SMTP settings or incorrect configuration in transaction SCOT (SAPconnect).
  Invalid Email Address: The email address specified for the recipient may be invalid or incorrectly formatted.
  User Profile Issues: The user profile of the sender or recipient may not be set up correctly, leading to issues in sending emails.
  Authorization Issues: The user may not have the necessary authorizations to send emails or access the email functionality.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT and verify the SMTP settings. Ensure that the email server is correctly configured and reachable.
  Check the settings for the email domain and ensure that they are correct.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email address of the recipient is valid and correctly formatted. Check for typos or missing components (e.g., @domain.com).
  
  
  
  User Profile Verification:
  
  Check the user profiles of both the sender and recipient in transaction SU01. Ensure that the email addresses are correctly maintained in the user master data.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to send emails. This can be checked in transaction SU53 after attempting to send the email.
  
  
  
  Test Email Functionality:
  
  Use transaction SOST to check the status of sent emails. This can help identify if emails are being queued or if there are errors in sending.
  You can also perform a test email from transaction SCOT to ensure that the email configuration is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can connect to the email server. This may involve checking firewall settings or network configurations.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: SAPconnect Send Requests
  SU01: User Maintenance
  SU53: Authorization Check
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending or the error message in question.
  
  
  Logs and Traces: Review system logs and traces for additional error messages or information that may provide more context about the issue.
  
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.