How To Fix /SAPCND/ANALYSIS573 - No receiver could be determined for the mail object

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/ANALYSIS -

• Message number: 573

• Message text: No receiver could be determined for the mail object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/ANALYSIS573 - No receiver could be determined for the mail object ?

  The SAP error message /SAPCND/ANALYSIS573 No receiver could be determined for the mail object typically occurs in the context of SAP's condition management or when trying to send emails through the SAP system. This error indicates that the system was unable to identify a valid recipient for the email that it was trying to send.
  Causes:
  
  Missing Recipient Information: The most common cause is that the recipient's email address is not specified or is incorrectly configured in the system.
  Incorrect Configuration: The configuration settings for the email sending process may not be set up correctly, leading to the inability to determine a recipient.
  User Master Data Issues: The user profile may not have the necessary email address or communication details filled out.
  Authorization Issues: The user or process trying to send the email may not have the necessary authorizations to access the recipient's information.
  Technical Issues: There could be underlying technical issues with the SAP system or the mail server that prevent the email from being sent.
  
  Solutions:
  
  
  Check Recipient Configuration:
  
  Ensure that the recipient's email address is correctly configured in the user master data (transaction code SU01).
  Verify that the email address is active and correctly formatted.
  
  
  
  Review Email Sending Configuration:
  
  Check the configuration settings for email sending in transaction SCOT (SAPconnect). Ensure that the SMTP settings are correctly configured.
  Make sure that the email sending method is properly set up.
  
  
  
  User Master Data:
  
  Go to transaction SU01 and check the user profile of the intended recipient. Ensure that the email address is filled in the "Address" tab.
  If the recipient is a distribution list or a group, ensure that the list is correctly configured and that it contains valid email addresses.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to send emails and access the recipient's information.
  
  
  
  Testing:
  
  Use transaction SOST to check the status of sent emails. This can help identify if there are any issues with the email queue.
  Test sending a simple email to a known recipient to verify that the email functionality is working.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email sending or the error message in question.
  Documentation: Review SAP documentation related to SAPconnect and email configuration for best practices and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.