How To Fix /SAPCEM/PT300 - No recipient could be determined for PM order &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPCEM/PT -

  • Message number: 300

  • Message text: No recipient could be determined for PM order &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPCEM/PT300 - No recipient could be determined for PM order & ?

    The SAP error message /SAPCEM/PT300 No recipient could be determined for PM order & typically occurs in the context of the Plant Maintenance (PM) module when the system is unable to identify a recipient for a notification or order. This can happen during various processes, such as when trying to send notifications, emails, or alerts related to PM orders.

    Causes:

    1. Missing Recipient Data: The PM order or notification may not have a designated recipient (e.g., a user or a group) assigned to it.
    2. Incorrect Configuration: The configuration for the messaging system (like SAPconnect) may not be set up correctly, leading to issues in determining recipients.
    3. User Profiles: The user profiles may not have the necessary authorizations or settings to receive notifications.
    4. Order Status: The status of the PM order may not allow for notifications to be sent (e.g., if the order is closed or archived).
    5. Recipient Determination Logic: The logic used to determine recipients may not be functioning correctly due to customizations or errors in the configuration.

    Solutions:

    1. Check Recipient Assignment:

      • Go to the PM order or notification in question and verify that a recipient is assigned. This can usually be done in the "Notification" or "Order" details under the "Responsible" or "Recipient" fields.
    2. Review Configuration:

      • Check the configuration settings for SAPconnect (transaction code SCOT) to ensure that the email and notification settings are correctly configured.
      • Ensure that the communication method is set up properly for the relevant users.
    3. User Profile Settings:

      • Verify that the users who are supposed to receive notifications have the correct settings in their user profiles (transaction code SU01).
      • Ensure that the users have the necessary authorizations to receive notifications.
    4. Check Order Status:

      • Ensure that the PM order is in a status that allows notifications to be sent. If the order is closed or archived, you may need to reopen it or create a new order.
    5. Debugging:

      • If the issue persists, consider debugging the recipient determination logic to identify any custom code or configurations that may be causing the problem.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional insights or updates.

    Related Information:

    • Transaction Codes:

      • SCOT (SAPconnect Administration)
      • SU01 (User Maintenance)
      • IW21/IW22 (Create/Change Notification)
      • IW31/IW32 (Create/Change Order)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.

    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the configuration and context in which the error occurs.

    By following these steps, you should be able to identify and resolve the issue related to the error message /SAPCEM/PT300 No recipient could be determined for PM order &.

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