How To Fix /SAPCEM/PT247 - Class could not be determined (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/PT -

• Message number: 247

• Message text: Class could not be determined (see long text)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/PT247 - Class could not be determined (see long text) ?

  The SAP error message /SAPCEM/PT247 Class could not be determined (see long text) typically indicates that the system is unable to determine the appropriate class for a particular object or transaction. This can occur in various contexts, such as when working with SAP Customer Experience Management (CEM) or other modules that rely on class determination for processing.
  Causes:
  
  Missing Configuration: The class determination configuration may not be set up correctly in the system. This could involve missing entries in the configuration tables or incorrect settings.
  Data Issues: The data being processed may not have the necessary attributes or characteristics defined, leading to the inability to determine the class.
  Authorization Issues: The user may not have the necessary authorizations to access the class determination settings or related data.
  System Errors: There could be underlying system issues or bugs that are preventing the class from being determined.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (e.g., SPRO) and ensure that the class determination settings are correctly defined.
  Verify that all necessary classes and characteristics are created and assigned properly.
  
  
  
  Review Data:
  
  Check the data being processed to ensure that all required fields and attributes are populated correctly.
  Look for any inconsistencies or missing data that could affect class determination.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the class determination settings and related data.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Consult Long Text:
  
  The error message often comes with a long text that provides additional details about the issue. Review this long text for specific guidance or error codes that can help pinpoint the problem.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the class determination is failing. This may require technical expertise in ABAP or the specific module being used.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and the context in which the error occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to class determination, such as CL02 (Change Class) or CL03 (Display Class).
  Documentation: Review SAP documentation related to class management and determination processes for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.