How To Fix /SAPCEM/PT237 - CEM requirement &/& rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPCEM/PT -

  • Message number: 237

  • Message text: CEM requirement &/& rejected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPCEM/PT237 - CEM requirement &/& rejected ?

    The SAP error message /SAPCEM/PT237 CEM requirement &/& rejected typically relates to issues in the SAP Customer Engagement Management (CEM) module, particularly when dealing with requirements that cannot be processed or are not valid for some reason.

    Cause:

    1. Invalid Data: The requirement may contain invalid or incomplete data that does not meet the necessary criteria for processing.
    2. Configuration Issues: There may be configuration settings in the CEM module that are not set up correctly, leading to the rejection of the requirement.
    3. Business Rules: The requirement may violate certain business rules or constraints defined in the system.
    4. Authorization Issues: The user may not have the necessary permissions to process the requirement.
    5. System Errors: There could be temporary system issues or bugs that are causing the requirement to be rejected.

    Solution:

    1. Check Data Validity: Review the requirement data for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.
    2. Review Configuration: Check the configuration settings in the CEM module to ensure they are set up correctly. This may involve consulting with a functional consultant or system administrator.
    3. Business Rules Compliance: Verify that the requirement complies with all relevant business rules. This may involve checking with business stakeholders or reviewing documentation.
    4. Authorization Check: Ensure that the user processing the requirement has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
    5. System Logs: Check system logs for any additional error messages or warnings that may provide more context about the rejection.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Look for SAP Notes related to the error message for any patches or updates that may address the issue.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as SE80 (Object Navigator) or SLG1 (Application Log).
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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