How To Fix /SAPCEM/PT231 - Please read the log (& messages exist)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/PT -

• Message number: 231

• Message text: Please read the log (& messages exist)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/PT231 - Please read the log (& messages exist) ?

  The SAP error message /SAPCEM/PT231 Please read the log (& messages exist) typically indicates that there is an issue with a process in the SAP system, and it suggests that there are additional log messages that can provide more context about the error. This message is often associated with the SAP Customer Experience Management (CEM) or similar modules.
  Cause:
  
  Process Failure: The error may occur due to a failure in a specific process, such as data import, export, or processing.
  Configuration Issues: Incorrect configuration settings in the system can lead to errors during execution.
  Data Issues: There may be issues with the data being processed, such as missing or invalid data.
  Authorization Problems: The user executing the process may not have the necessary authorizations to perform the action.
  System Performance: Performance issues or timeouts can also lead to this error.
  
  Solution:
  
  Check Logs: The first step is to check the detailed logs for more information. You can do this by navigating to the relevant transaction (e.g., SLG1 for application logs) and looking for messages related to the error.
  Review Configuration: Ensure that all configurations related to the process are correct. This may involve checking settings in the relevant customizing transactions.
  Data Validation: Validate the data being processed to ensure it meets the required criteria. Look for any missing or incorrect entries.
  User Authorizations: Verify that the user has the necessary authorizations to execute the process. You may need to consult with your security team.
  System Performance: If performance is an issue, consider optimizing the system or checking for any background jobs that may be affecting performance.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in troubleshooting, such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log).
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.