How To Fix /SAPCEM/DISPO014 - Reference type & for recipient & is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/DISPO -

• Message number: 014

• Message text: Reference type & for recipient & is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/DISPO014 - Reference type & for recipient & is not allowed ?

  The SAP error message /SAPCEM/DISPO014 typically indicates that there is an issue with the reference type for a recipient in the context of SAP Customer Experience Management (CEM) or related modules. This error usually arises when the system is trying to process a transaction or operation that involves a recipient (such as a customer or vendor) and the reference type specified is not valid or allowed for that recipient.
  Cause:
  
  Invalid Reference Type: The reference type specified for the recipient is not recognized or is not allowed in the current context.
  Configuration Issues: There may be configuration settings in the system that restrict certain reference types for specific recipients.
  Data Integrity Issues: The recipient data may be incomplete or incorrect, leading to the system rejecting the reference type.
  Authorization Issues: The user may not have the necessary permissions to use the specified reference type for the recipient.
  
  Solution:
  
  Check Reference Type: Verify that the reference type being used is valid for the recipient in question. Consult the documentation or configuration settings to ensure that the reference type is appropriate.
  Review Configuration: Check the configuration settings in the SAP system related to the recipient and reference types. Ensure that the reference type is allowed for the specific recipient category.
  Validate Recipient Data: Ensure that the recipient data is complete and correct. Check for any missing or incorrect information that might be causing the issue.
  User Authorization: Ensure that the user has the necessary authorizations to perform the operation with the specified reference type. If not, contact your system administrator to adjust the permissions.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check configurations or data (e.g., SE11 for data dictionary, SPRO for configuration).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.