How To Fix /SAPCEM/BAPI023 - Serious error - please contact SAP Support

/SAPCEM/BAPI023 - Overview

• Message type: E = Error

• Message class: /SAPCEM/BAPI -

• Message number: 023

• Message text: Serious error - please contact SAP Support

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/SAPCEM/BAPI023 - Details

• The SAP error message /SAPCEM/BAPI023 Serious error - please contact SAP Support typically indicates a serious issue encountered during the execution of a BAPI (Business Application Programming Interface) related to the SAP CEM (Customer Experience Management) module. This error can arise from various underlying causes, including:
  Possible Causes:
  
  Data Issues: Incorrect or incomplete data being passed to the BAPI can lead to errors. This may include missing mandatory fields or invalid data formats.
  Configuration Problems: Misconfigurations in the SAP system or the specific module can trigger this error.
  System Bugs: There may be bugs in the SAP software that need to be addressed through patches or updates.
  Authorization Issues: The user executing the BAPI may not have the necessary authorizations to perform the action.
  Integration Issues: If the BAPI is being called from an external system, there may be issues with the integration setup.
  
  Solutions:
  
  Check Input Data: Review the data being passed to the BAPI for completeness