How To Fix /SAPCE/IURU_BEN080 - IS-U Contract &1 is locked by user &2, benefit mass change not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCE/IURU_BEN -

• Message number: 080

• Message text: IS-U Contract &1 is locked by user &2, benefit mass change not possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCE/IURU_BEN080 - IS-U Contract &1 is locked by user &2, benefit mass change not possible. ?

  The SAP error message /SAPCE/IURU_BEN080 indicates that a specific contract in the IS-U (Utilities) module is locked by a user, preventing any mass changes to benefits associated with that contract. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Lock: The contract is currently being accessed or modified by another user. This could be due to a user actively working on the contract or a previous session that did not close properly.
  Transaction Lock: The system may have a lock in place due to a transaction that is still in progress or has not been completed.
  Background Jobs: Sometimes, background jobs or processes may lock the contract for updates or changes.
  
  Solution:
  
  
  Identify the Locking User: 
  
  Use transaction SM12 to check for locks. You can enter the contract number and see which user is holding the lock.
  If the locking user is known, you can communicate with them to determine if they can release the lock.
  
  
  
  Release the Lock:
  
  If the locking user is not available, and you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the user is still working on the contract.
  
  
  
  Wait for the Lock to Release: 
  
  If the lock is temporary (e.g., due to a user session), you may need to wait until the user completes their work or logs out.
  
  
  
  Check for Background Jobs:
  
  Use transaction SM37 to check if there are any background jobs that might be locking the contract. If you find any, you may need to wait for them to complete or consult with your basis team.
  
  
  
  Review System Logs: 
  
  Check the system logs for any errors or warnings that might indicate why the contract is locked.
  
  
  
  Related Information:
  
  User Management: Ensure that users are properly trained on how to log out of sessions to avoid leaving locks in place.
  Lock Management: Familiarize yourself with SAP's locking mechanism and how it works to better understand how to manage locks in the future.
  Transaction Codes: 
  
  SM12 - To view and manage lock entries.
  SM37 - To monitor background jobs.
  SM21 - To check system logs for any related issues.
  
  
  
  Best Practices:
  
  Regularly monitor and manage user sessions to prevent unnecessary locks.
  Implement a process for users to report when they are done with contracts to avoid prolonged locks.
  Consider setting up alerts for long-running transactions that may lead to locks.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary mass changes to benefits in the IS-U module.