Message type: E = Error
Message class: /SAPCE/IURU_BEN -
Message number: 065
Message text: The new FI-CA document with granted benefits could not be created
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/SAPCE/IURU_BEN065
- The new FI-CA document with granted benefits could not be created ?The SAP error message /SAPCE/IURU_BEN065 indicates that there was an issue creating a new FI-CA (Financial Contract Accounting) document with granted benefits. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where benefits or discounts are applied to customer accounts. Possible Causes:
Configuration Issues: There may be incorrect or incomplete configuration settings in the FI-CA module or related areas, such as benefit types or account settings. Data Inconsistencies: The data being processed may have inconsistencies, such as missing mandatory fields or incorrect data formats. Authorization Issues: The user may not have the necessary authorizations to create or modify FI-CA documents. Technical Errors: There could be underlying technical issues, such as problems with the database or application server. Business Rules Violations: The transaction may violate certain business rules defined in the system, such as eligibility criteria for benefits. Solutions: Check Configuration: Review the configuration settings for FI-CA
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