How To Fix /SAPCE/IURU_BEN020 - Select only one Benefit Eligibility record

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCE/IURU_BEN -

• Message number: 020

• Message text: Select only one Benefit Eligibility record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCE/IURU_BEN020 - Select only one Benefit Eligibility record ?

  The SAP error message /SAPCE/IURU_BEN020 Select only one Benefit Eligibility record typically occurs in the context of SAP's Benefits Administration module, particularly when dealing with employee benefits eligibility records. This error indicates that the system expects the user to select only one record from a list of benefit eligibility records, but multiple records have been selected or no record has been selected at all.
  Cause:
  
  Multiple Selections: The user may have inadvertently selected multiple benefit eligibility records when the system requires only one.
  No Selection: The user may not have selected any record, leading to the error.
  User Interface Issue: Sometimes, the user interface may not clearly indicate how to select a record, leading to confusion.
  Data Integrity Issues: There may be issues with the underlying data, such as duplicate records or incorrect configurations.
  
  Solution:
  
  Select a Single Record: Ensure that you are selecting only one benefit eligibility record from the list. If you have multiple records highlighted, deselect them and choose just one.
  Check for Duplicates: If you believe there should only be one record, check for duplicate entries in the database that may need to be resolved.
  Refresh the Screen: Sometimes, refreshing the screen or reloading the data can help clear any temporary glitches.
  Review User Permissions: Ensure that your user role has the necessary permissions to access and modify benefit eligibility records.
  Consult Documentation: Refer to SAP documentation or user manuals for specific instructions related to the Benefits Administration module.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Benefits Administration, such as PA30 (Maintain HR Master Data) or other related transactions.
  Training: If you are new to the Benefits Administration module, consider undergoing training to better understand how to navigate and manage benefit eligibility records.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in the SAP system.